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Payroll Coordinator (Hybrid) in Chicago

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Who we are

Our Purpose is to help people enjoy a better life and communities thrive. Corix has been building, operating, and maintaining water, wastewater, electric, gas and sustainable energy utility infrastructure for many years across Canada and the U.S. Our vision is to be the preferred utility delivering co-created solutions our customers want. Throughout our history, we have helped communities to grow and thrive by implementing safe and efficient infrastructure solutions that meet their unique needs. At Corix our values are safety, integrity, excellence, and connection.

The Corix team has an opportunity for a Payroll Coordinator (Hybrid) in Chicago, IL. Working within the People & Culture (P&C) Team, the Payroll Coordinator is responsible for the administrative and day-to-day operational side of payroll. This role maintains payroll data in our Human Capital Management (HCM) system and is at the forefront of investigating and resolving first-level employee payroll issues using our ticketing system for help requests, escalating issues as needed.

What you'll do

  • Serve as a first point of contact for employee payroll issues: answering questions, troubleshooting problems, determining solution, or escalating issues.

  • Maintain employment and payroll configurations for employees in HCM system.

  • Supports periodic internal audit of various payroll areas and assist with preparation of materials for external auditors and internal customers.

  • Supports Payroll Specialist and Payroll Manager with payroll processing tasks

  • Works closely within the payroll system with other members of the P&C team ensuring the integrity of payroll data related to: new hires, terminations, transfers, promotions, rate changes, retroactive payments, deduction amounts, incentive payments and other ad hoc complex pay calculations.

  • Investigate, analyze, and resolve employee issues related to payroll processing and related activities in a timely manner.            

  • Use strong customer service skills to assist employees with payroll questions and guide them through the employee self-serve portal

  • Provide support and instruction for managers and employees to ensure timely, accurate completion of time entry and absence requests within the payroll system.

What you bring


  • 1-2 years of work experience with basic payroll processing knowledge required


  • High school or GED required

Nice to Have

  • Associate’s or Bachelor’s Degree in Human Resources or a related field preferred

  • Experience with multi-state payroll processing preferred

  • Experience working in a help desk environment preferred

Knowledge, Skills and Abilities

  • Familiarity with multi-state payroll processing or support processing

  • Proficient in Microsoft Excel

  • Strong operational knowledge of payroll systems (Oracle Cloud preferred)

  • Able to work independently

  • Able to investigate payroll system and resolve payroll issues.

  • Must have strong communication and customer-service skills

Please Note

  • Normal office and work from home environment

Life at Corix

  • Paid Time Off and Holidays: We offer 18 days of PTO and 11 paid holidays,

  • Health Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, health savings and flexible spending accounts and more.

  • 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.

  • Technology in the Workplace: Access to most recent computer applications like Microsoft Suite, Video Conferencing tools and utilizing tablet, laptop and/or mobile device

  • Grow at Corix: If you are interested in further developing your skillset within the role, we offer tuition reimbursements for any certification/licensing/self-development that you would like to explore.

  • Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

  • Additional Benefits: Other great benefits include company provided life insurance, parental leave, Employee Assistance Program, discounted pet insurance and discounts on hotels, cars, and more

Additional Comments

This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.

Management maintains the right to assign or reassign duties and responsibilities at any time.

Corix Group of Companies is an E-Verify participating employer. 

People Focused and Inclusive Culture

We attract and develop connected, high performing people of diverse background, ethnicities and experiences, who achieve their goals in alignment with our purpose, vision, and values. Creating an inclusive and respectful work environment where everyone is included and able to do their best work and feel as though they belong.

Corix is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted. 

EEOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, pregnancy, childbirth (or related medical condition), or any other characteristic protected by law.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. 

Become a Member!

Whether you're an established Payroll Professional or just starting out, we want you to join us in our mission to foster a community of peers in the payroll profession.

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